Technical Support Center

Technical Support

You have a technical issue with an accessory or a game?
Visit our Technical Support Area to find in a few clicks an answer to your problem.

Choose your platform and select a product

  • See platform
    • See platform
    • Android
    • Apple iPad
    • Apple iPhone
    • Audio Electronics
    • GAMETAB-ONE
    • Microsoft Xbox 360
    • Microsoft Xbox One
    • Multi Supports
    • Nintendo 3DS
    • PC
    • Sony PlayStation 2
    • Sony PlayStation 3
    • Sony PlayStation 4
    • Sony PlayStation Vita
  • Search for a product
    • Search for a product
    • "Art Deco" Portable Radio
    • "Art Deco" Turntable
    • "Suitcase" Turntable (Leather)
    • 120-RS Competition Seat
    • Alarm Clock Projector "Fairy Magenta"
    • Alarm Clock Radio "FREEGUN"
    • Alarm Clock Radio "Happy Cube"
    • Alarm Clock Radio "United Kingdom"
    • Alarm Clock Radio "Wake Up!"
    • Alarm Clock Radio 'Football'
    • Alarm Clock Radio 'Kitties'
    • Alarm Clock Radio 'Stickers' (Pink)
    • Alarm Clock Radio 'Stickers' (White)
    • Alarm Clock Radio Projector "Paris"
    • Alarm Clock Radio Projector "Union Jack"
    • Audio Converter
    • Bluetooth® Multimedia Tower 'British Cab'
    • Bluetooth® Multimedia Tower 'Glam Rock'
    • Bluetooth® Multimedia Tower 'NYC'
    • Bluetooth® Multimedia Tower 'Shiny'
    • Bluetooth® Multimedia Tower 'Sporty N-Y'
    • Bluetooth® Multimedia Tower 'UK Flag'
    • Bluetooth® Speaker 'Nomad' (Birdy)
    • Bluetooth® Speaker 'Nomad' (USA)
    • Bluetooth® Speaker 'Union Jack' (Blue)
    • Bluetooth® Speaker 'Violette'
    • Bluetooth® receiver for Docking
    • Bluetooth® speaker "Union Jack" (Pink)
    • Bundle Kids Tablet
    • Coca-Cola® "Classic" Record Player Encoder
    • Coca-Cola® "Retro" Record Player Encoder
    • Coca-Cola® Bluetooth® Speaker
    • Dual Alarm Clock 'Puppies & Kitties'
    • FREEGUN Bluetooth® Speaker (Blue)
    • FREEGUN Bluetooth® Speaker (Pink)
    • FREEGUN® Multimedia Tower Bluetooth® (Red)
    • GAMETAB-ONE
    • Game Grip STG-ONE
    • Gamephone Controller
    • Gamephone Controller Pro
    • Gaming XHS 01
    • Gaming XHS 10
    • Gaming XHS 20
    • Gaming XPHS 10
    • Gaming XPHS 20
    • Karaoke CD Player "Jimmy Blues"
    • Karaoke CD Player "Lilly Rose"
    • Karaoke Multimedia Player 'Emma'
    • Karaoke Multimedia Player 'Matt'
    • Kids Tablet
    • Multimedia Tower "Rock"
    • Multimedia Tower 'Bam' (Karaoke)
    • Multimedia Tower 'London' (Blue)
    • Multimedia Tower 'London' (Pink)
    • Multimedia Tower TW5 "Gstick"
    • Multimedia Wireless Sound Bar "UK"
    • Multimedia Wireless Sound bar 2.0 'Glitter'
    • Multimedia tower "Star"
    • Mutimedia system "Piano Wood"
    • Parental Control
    • Parental Control
    • QuickFire Destruction Pad
    • QuickFire II Destruction Pad
    • RR45 Radio Alarm FM (White)
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • Racing Seat 2
    • Racing Wheel Deluxe
    • Radio Alarm Clock "Tetra" (Black and White)
    • Radio CD Player "Graff"
    • Radio CD Player "Stick" (Blue)
    • Radio CD Player "Stick" (Pink)
    • Radio CD Player "Stick" (Purple)
    • Radio-CD Player "Birds"
    • Radio-CD Player "Kittens"
    • Radio-CD Player "Magenta Fairy"
    • Radio-CD Player "Puppies"
    • Radio-CD Player "Purple Fairy"
    • Radio-CD Player (Blue)
    • Radio-CD Player (Pink)
    • Radio-CD Player (Red)
    • Radio-CD player "My Little Cats"
    • Record player-encoder (Black)
    • Record player-encoder, CD, MP3, radio (Wood)
    • THOMSON Alarm-Clock (Projector)
    • THOMSON Alarm-Clock Projector 'Temperature' (Black)
    • THOMSON Alarm-Clock Projector 'Temperature' (White)
    • THOMSON Clock-Radio (Bi-color)
    • THOMSON Clock-Radio (Black)
    • THOMSON Mini Clock-Radio (Black)
    • THOMSON Pocket Radio (White)
    • THOMSON Portable CD/Tape Radio (Black)
    • THOMSON Portable Radio CD (Bluetooth®)
    • Turntable Encoder 33/45t/Radio/MP3/USB (Wood)
    • Unity Tab 7" (black)
    • Unity Tab 7" (blue)
    • Unity Tab 7" (pink)
    • Unity Tab 7" (purple)
    • Unity Tab 7" (white)
    • WRC 5
    • WRC 5
    • WRC 5
    • WRC 5
    • WRC 5
    • WRC 5

  Contact us

Our Technical Support Area has not answered your questions?

We invite you to contact our hotline by email with full references of your product.

  Contact us by email

  • support@bigben.fr Gaming accessories, Bigben Sound products
  • hotline@bigben.fr Video games published by Bigben Interactive
  • support@bigben-connected.com Smartphone / Tablet accessories

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